Every CEO watch comes with a 2 year limited warranty. This means that all defects in the materials and workmanship are covered. If the materials aren't right or the watch is put together wrong then we will repair OR replace it. If you decide to return the product we expect proper packing and shipping of the item so we receive it without damage. The warranty does not cover normal wear or tear, batteries, accidental glass damage, scratches, strap damage, watch case, loss or theft. Opening the back of the watch or adjusting the time under water will also void the warranty. The batteries can be replaced at any jeweller. Your watch has a depth rating of 5 ATM (Atmospheres). This means that your watch will easily withstand splashes, brief immersion in water, water fights and getting caught in the rain. It is not sufficient for diving or extended periods of swimming or bathing. Proof of purchase is required for all warranty claims and service requests, so please keep your receipt and/or order number.